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  2. Technical Support

I try to access my course and it keeps taking me back to the payment page even though I paid already!

Double-check your email address and the course.

  • Usually this is because you are not signed into the same account you used to enroll and make payment.  Check your email inboxes for the receipt you received when you made payment and see which email address that receipt was sent to.  Make sure you're logging in with that email address.
  • Also, make sure you're trying to access the same course you enrolled in.  Check your email inboxes for the receipt, see which course you enrolled in, and make sure you're trying to access the same one.